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Payment Policy

Payment Policy

Effective Date: July 11, 2026

Thank you for choosing DermaFlip.

This Payment Policy explains the payment methods we accept, how payments are processed, and other important information regarding purchases made through DermaFlip.com.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.


Company Information

FLIP MEDIA, MARKETING & CONSULTING, INC.

10617 Chaparal Valley Court

San Diego, CA 92131

United States

Phone: (619) 292-8597

Email: support@dermaflip.com


Accepted Payment Methods

We accept secure payment methods made available during checkout.

Depending on your location and availability, accepted payment options may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Shop Pay

  • Apple Pay

  • Google Pay

  • PayPal (if available)

  • Other secure payment methods displayed during checkout

Available payment methods may change without prior notice.


Currency

Unless otherwise stated, all prices displayed on DermaFlip.com are shown in United States Dollars (USD).

If your financial institution uses a different currency, your bank or card issuer may apply currency conversion rates and applicable fees.

DermaFlip is not responsible for exchange rate fluctuations or fees charged by your financial institution.


Payment Authorization

When you submit an order, your payment method may be authorized before your order is processed.

Authorization helps verify:

  • Payment validity;

  • Available funds;

  • Card security; and

  • Fraud prevention requirements.

Authorization does not always mean your order has been accepted or shipped.


Order Confirmation

After a successful payment, you will receive an order confirmation email containing your order details.

If you do not receive a confirmation email within a reasonable time, please contact us at support@dermaflip.com.


Payment Security

Protecting your payment information is a priority.

Payments are processed using secure third-party payment providers that employ industry-standard security technologies, including encryption and fraud detection measures.

For your protection, DermaFlip does not generally store complete payment card numbers or card security codes on our servers.


Failed or Declined Payments

A payment may be declined for various reasons, including:

  • Incorrect payment information;

  • Insufficient funds;

  • Card issuer restrictions;

  • Fraud prevention measures;

  • Expired payment method; or

  • Temporary banking issues.

If your payment is declined, please verify your payment information or contact your financial institution before attempting another purchase.


Taxes

Applicable sales tax or other legally required taxes will be calculated during checkout based on the shipping destination and applicable tax regulations.

The total amount payable, including taxes, will be displayed before you complete your purchase.


Pricing Accuracy

We make every reasonable effort to ensure pricing accuracy.

However, if a pricing error occurs due to a technical issue, typographical mistake, or system malfunction, we reserve the right to:

  • Correct the price;

  • Cancel the affected order; or

  • Contact you before processing the order.

If your order is cancelled because of a pricing error after payment has been received, a full refund will be issued to your original payment method.


Fraud Prevention

To protect our customers and business, we reserve the right to:

  • Verify customer identity;

  • Request additional information before processing an order;

  • Delay shipment for fraud review;

  • Refuse suspicious transactions; or

  • Cancel orders believed to involve unauthorized or fraudulent activity.

If a payment cannot be verified, we may cancel the order and issue a refund where appropriate.


Refunds

Approved refunds are processed in accordance with our Return & Refund Policy.

Where possible, refunds will be issued to the original payment method used for the purchase.

Refund processing times may vary depending on your payment provider or financial institution.


Chargebacks

If you believe there is an issue with your order or payment, please contact us before initiating a chargeback with your financial institution.

We are committed to resolving payment concerns promptly and fairly.

Fraudulent or abusive chargeback activity may result in order cancellation, account restrictions, or other actions permitted by applicable law.


Payment Disputes

If you have questions regarding a charge appearing on your payment statement, please contact our customer support team.

We will investigate the matter and work with you toward a fair resolution.


Payment Processor Availability

Payment services are provided by independent third-party payment providers.

DermaFlip is not responsible for temporary interruptions, maintenance, outages, or technical issues affecting external payment systems.


Promotional Discounts and Gift Offers

From time to time, DermaFlip may offer promotional discounts, coupon codes, or special pricing.

Unless otherwise stated:

  • Promotions cannot be combined;

  • Promotions have no cash value;

  • Expired promotions cannot be reactivated; and

  • We reserve the right to modify or discontinue promotions at any time.


Reservation of Rights

We reserve the right to refuse, limit, or cancel any order where permitted by law, including orders involving:

  • Pricing errors;

  • Payment verification issues;

  • Suspected fraud;

  • Abuse of promotional offers;

  • Violations of our Terms and Conditions; or

  • Other circumstances that may pose a risk to our business or customers.


Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in our payment methods, legal requirements, or business practices.

Any revisions become effective immediately upon posting the updated policy on DermaFlip.com.


Contact Us

If you have any questions regarding payments or billing, please contact us:

FLIP MEDIA, MARKETING & CONSULTING, INC.

10617 Chaparal Valley Court

San Diego, CA 92131

United States

Phone: (619) 292-8597

Email: support@dermaflip.com

GET IN TOUCH

Contact DermaFlip

Have a question about an order, product, shipping, or return? Our customer support team is ready to help.

CONTACT DETAILS

We’re Here To Help

Contact DermaFlip through the details below or send us a message using the contact form.

01

Company

DermaFlip.com
A Brand of Flip Media, Marketing & Consulting, Inc.

02

Address

10617 Chaparral Valley Court
San Diego, CA 92131
United States
05

Customer Support

Monday – Friday, 9:00 AM – 6:00 PM (PST)

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How Can We Help?

Complete the form and our support team will respond as soon as possible during business hours.