Effective Date: July 11, 2026

FLIP MEDIA, MARKETING & CONSULTING, INC. (“DermaFlip,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you visit DermaFlip.com, purchase our products, communicate with us, or otherwise use our website and related services.

By accessing or using DermaFlip.com, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

DermaFlip.com is owned and operated by:

FLIP MEDIA, MARKETING & CONSULTING, INC.
10617 Chaparal Valley Court
San Diego, CA 92131
United States

Phone: (619) 292-8597
Email: support@dermaflip.com

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• DermaFlip.com;

• Our online checkout and ordering systems;

• Customer service communications;

• Email, telephone, and other direct communications;

• Marketing, analytics, and advertising technologies used in connection with our website; and

• Any other online service that links to this Privacy Policy.

This Privacy Policy does not apply to third-party websites, platforms, or services that maintain their own privacy policies.

3. Information We Collect

The information we collect depends on how you interact with DermaFlip.

A. Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Full name;

• Billing address;

• Shipping address;

• Email address;

• Telephone number;

• Account login information, if customer accounts are available;

• Order and purchase information;

• Product preferences;

• Customer service communications;

• Reviews, feedback, or survey responses;

• Return and refund information; and

• Any other information you choose to provide.

B. Payment Information

When you make a purchase, payment information may be collected and processed by our authorized payment processors.

Depending on the payment method, this information may include:

• Credit or debit card details;

• Billing information;

• Payment authorization details;

• Transaction identifiers; and

• Payment status.

DermaFlip generally does not directly store complete payment card numbers or card security codes. Payment information is handled by third-party payment processors in accordance with their own privacy and security practices.

C. Information Collected Automatically

When you access our website, we and our service providers may automatically collect certain information, including:

• Internet Protocol address;

• Browser type and version;

• Device type;

• Operating system;

• Referring website;

• Pages viewed;

• Links clicked;

• Date and time of access;

• Approximate geographic location;

• Session duration;

• Shopping cart activity;

• Website interactions;

• Advertising identifiers; and

• Cookie and similar technology information.

D. Information From Third Parties

We may receive information from third parties, including:

• Payment processors;

• Shipping and delivery providers;

• Ecommerce and website hosting platforms;

• Fraud prevention providers;

• Analytics providers;

• Advertising and marketing platforms;

• Social media platforms; and

• Customer support service providers.

We may combine information received from third parties with information collected directly through our website.

4. How We Use Personal Information

We may use personal information for the following purposes:

A. Providing Products and Services

• Process and fulfill orders;

• Confirm purchases;

• Arrange shipping and delivery;

• Provide order updates;

• Process returns, refunds, and exchanges;

• Maintain customer accounts;

• Respond to customer inquiries; and

• Provide customer support.

B. Payment and Transaction Processing

• Process payments;

• Verify transactions;

• Prevent unauthorized purchases;

• Maintain transaction records; and

• Resolve billing or payment disputes.

C. Website Operation and Improvement

• Operate and maintain our website;

• Remember shopping cart and account preferences;

• Improve website performance;

• Analyze how visitors use our website;

• Diagnose technical issues;

• Develop new products and features; and

• Improve customer experience.

D. Communications

• Send order confirmations;

• Send shipping and delivery updates;

• Respond to customer service requests;

• Provide important account or policy notices;

• Send promotional emails where permitted; and

• Communicate about products, offers, or services that may interest you.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email. Transactional communications relating to an order or customer service request may still be sent.

E. Security and Fraud Prevention

• Detect and prevent fraud;

• Verify customer identity;

• Monitor suspicious transactions;

• Protect our website and systems;

• Enforce our policies and agreements; and

• Investigate security incidents or unlawful activity.

F. Legal and Business Purposes

• Comply with applicable laws;

• Respond to legal requests;

• Maintain financial and tax records;

• Establish, exercise, or defend legal claims;

• Enforce our Terms and Conditions; and

• Protect the rights, safety, and property of DermaFlip, our customers, and others.

5. Cookies and Similar Technologies

We may use cookies, pixels, tags, web beacons, local storage, and similar technologies to operate our website and understand how visitors interact with it.

Types of Cookies We May Use

Essential cookies
These cookies are necessary for website functionality, checkout, account access, fraud prevention, and security.

Functional cookies
These cookies remember preferences, such as language, location, or shopping cart selections.

Analytics cookies
These cookies help us understand website traffic, visitor behavior, and website performance.

Advertising cookies
These cookies may be used to provide more relevant advertisements, measure advertising performance, limit repeated advertisements, and understand whether an advertisement resulted in a visit or purchase.

You may control certain cookies through your browser settings or through any cookie preference tool made available on our website.

Disabling essential cookies may prevent portions of the website, checkout, or customer account features from functioning correctly.

6. Analytics and Advertising Services

We may use third-party analytics and advertising services, such as Google Analytics, Google Ads, Meta advertising services, or similar platforms.

These providers may collect information regarding:

• Your device;

• Browsing activity;

• Pages visited;

• Website interactions;

• Advertising engagement;

• Approximate location; and

• Purchases or conversions.

These providers may use cookies or similar technologies in accordance with their own privacy policies.

Where required by applicable law, we will request consent before using non-essential analytics or advertising cookies.

7. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

A. Service Providers

We may provide information to companies that perform services on our behalf, including:

• Website hosting providers;

• Ecommerce platform providers;

• Payment processors;

• Shipping and logistics providers;

• Email and communication providers;

• Customer service providers;

• Analytics providers;

• Marketing and advertising providers;

• Fraud prevention providers;

• IT and cybersecurity providers; and

• Professional advisers.

These providers may use the information only as permitted by their agreements with us and applicable law.

B. Shipping and Fulfillment Partners

We may provide your name, delivery address, telephone number, email address, and order information to carriers, warehouses, manufacturers, or fulfillment providers as necessary to complete your order.

C. Legal and Regulatory Disclosures

We may disclose information when we reasonably believe disclosure is required to:

• Comply with applicable law;

• Respond to a court order, subpoena, warrant, or government request;

• Enforce our agreements;

• Investigate fraud or unlawful conduct;

• Protect our legal rights; or

• Protect the safety of customers, employees, or the public.

D. Business Transfers

If DermaFlip or FLIP MEDIA, MARKETING & CONSULTING, INC. is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction.

E. With Your Direction or Consent

We may disclose personal information when you direct us to do so or provide your consent.

8. Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

However, certain uses of advertising cookies, pixels, or similar technologies may be considered a “sale,” “sharing,” or use for targeted or cross-context behavioral advertising under some U.S. state privacy laws, even when no money is exchanged.

Where applicable, you may request to opt out of such activities by:

• Using the cookie preference or privacy control available on our website;

• Enabling a legally recognized browser-based opt-out preference signal where supported; or

• Contacting us at support@dermaflip.com.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The duration of our relationship with you;

• Order fulfillment and customer service requirements;

• Warranty, refund, or dispute periods;

• Accounting and tax requirements;

• Fraud prevention needs;

• Legal or regulatory obligations; and

• The establishment or defense of legal claims.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

• Unauthorized access;

• Loss;

• Misuse;

• Disclosure;

• Alteration; and

• Destruction.

These safeguards may include secure website connections, access restrictions, service-provider controls, account authentication, monitoring, and other security measures.

However, no website, data transmission, payment system, or storage system can be guaranteed to be completely secure. You provide information through the internet at your own risk.

You are responsible for maintaining the confidentiality of any account credentials and for notifying us if you believe your account or personal information has been compromised.

11. Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have the right to:

• Request access to personal information we maintain about you;

• Request correction of inaccurate personal information;

• Request deletion of personal information;

• Request a portable copy of certain information;

• Opt out of the sale or sharing of personal information;

• Opt out of targeted advertising;

• Limit certain uses of sensitive personal information;

• Withdraw consent where processing is based on consent; and

• Appeal a decision relating to a privacy request where applicable.

You will not receive unlawful discriminatory treatment for exercising an applicable privacy right.

Privacy rights are not absolute. We may retain or decline to delete information when permitted or required by law, including information necessary to complete transactions, detect fraud, comply with legal obligations, or establish legal claims.

12. California Privacy Rights

California residents may have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where those laws apply to our business and the relevant processing activity.

These rights may include the right to:

• Know the categories of personal information collected;

• Know the sources from which personal information was collected;

• Know the purposes for collecting, using, selling, or sharing information;

• Know the categories of third parties to whom information was disclosed;

• Request access to specific pieces of personal information;

• Request correction of inaccurate personal information;

• Request deletion of personal information;

• Opt out of the sale or sharing of personal information;

• Limit the use and disclosure of sensitive personal information where applicable; and

• Receive equal service and pricing when exercising privacy rights.

Categories of Personal Information

During the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, telephone number, postal address, IP address, or account identifier;

• Customer records, such as billing, shipping, and transaction information;

• Commercial information, such as products purchased, considered, or added to a cart;

• Internet or electronic network activity, such as browsing and website interaction data;

• Approximate geolocation information derived from an IP address;

• Audio or communication information, such as customer service call or message content;

• Inferences based on purchases, interests, or website activity; and

• Sensitive personal information, such as account login credentials or payment-related information, when applicable.

We collect and use these categories for the business and commercial purposes described in this Privacy Policy.

California “Shine the Light” Law

California residents may request certain information regarding disclosures of personal information to third parties for their direct marketing purposes, where applicable.

Requests may be submitted to support@dermaflip.com.

13. Submitting a Privacy Request

To submit a privacy request, contact us using one of the following methods:

Email: support@dermaflip.com
Phone: (619) 292-8597

Please include:

• Your full name;

• The email address associated with your order or account;

• Your state or country of residence;

• The type of request you are making; and

• Any information reasonably necessary to identify the relevant records.

We may need to verify your identity before processing your request. Verification may involve confirming information associated with your account, order, or prior interactions with us.

We will use information provided for verification only to verify and respond to the request.

Where legally permitted, an authorized agent may submit a request on your behalf. We may require proof that the agent is authorized to act for you and may request direct identity confirmation from you.

14. Global Privacy Control and Browser Signals

Where required by applicable law and supported by our systems, we will process legally recognized opt-out preference signals, such as Global Privacy Control signals, as a request to opt out of the sale or sharing of personal information for the applicable browser or device.

Because these signals may be specific to a particular browser or device, you may need to enable the signal separately on each browser or device you use.

15. Do Not Track Signals

Some browsers offer a “Do Not Track” setting.

Because there is not currently a universally accepted standard for responding to all Do Not Track signals, our website may not respond to traditional Do Not Track signals.

We will process legally recognized opt-out preference signals where required by applicable law.

16. Children’s Privacy

DermaFlip is not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

If you believe a child under 13 has provided personal information to us, please contact support@dermaflip.com. We will review the request and take appropriate steps to delete the information where required.

17. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, or content of third-party services.

You should review the privacy policy of any third-party website or service before providing personal information.

18. International Visitors

DermaFlip is operated from the United States.

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Data protection laws in those locations may differ from the laws in your country.

Where required, we use appropriate safeguards for international transfers of personal information.

19. Email and Marketing Preferences

You may unsubscribe from promotional emails by:

• Clicking the unsubscribe link included in the email; or

• Contacting support@dermaflip.com.

Unsubscribing from marketing messages will not prevent us from sending non-promotional communications, such as:

• Order confirmations;

• Shipping updates;

• Refund notices;

• Account alerts;

• Security notices; and

• Responses to customer service requests.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes to our business practices;

• Changes to our services;

• Changes to technology;

• Changes to legal requirements; or

• Changes to our service providers.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page.

Material changes may also be communicated through the website, email, or another appropriate method where required.

21. Contact Us

For questions, concerns, complaints, or privacy requests, please contact:

FLIP MEDIA, MARKETING & CONSULTING, INC.
10617 Chaparal Valley Court
San Diego, CA 92131
United States

Phone: (619) 292-8597
Email: support@dermaflip.com
Website: DermaFlip.com